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Straight answers about what things cost and how they work.

Notes from building and running software for Ontario businesses. Real numbers, sources you can check, and the date each one was verified.

10 min read

What a small Canadian business actually has to do with customer data

PIPEDA, Quebec's Law 25 and the anti-spam rules in plain language, for a business whose customer records live in a phone, an inbox and a notebook. What is required, what the penalties really are, and the six things worth doing this week.

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9 min read

What a website actually costs in Ontario in 2026

Ontario web design prices, taken from the only two agencies in the province that publish them, checked against live pages in August 2026. Real ranges, what moves them, and the ongoing costs most quotes leave out.

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7 min read

Does AODA actually apply to your small business website?

For most Ontario small businesses the website accessibility standard does not legally apply, because the threshold is 50 employees. Here is what the rules actually say, who has to file a report by 31 December 2026, and why the answer still is not "ignore it".

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6 min read

What happens to the enquiries that arrive after you close

Most small business enquiries arrive outside working hours, and most businesses answer them the next morning. Here is the arithmetic on what that costs, and the three things worth automating before you consider anything clever.

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